Individual Counseling

Cancellation Policy

Booking and Cancellation Policy Appointments are reserved exclusively for you. We require at least 24 hours’ notice if you need to cancel or reschedule an appointment. Appointments cancelled with less than 24 hours’ notice, or appointments that are not attended, may incur the full consultation fee unless exceptional circumstances apply. Late Attendance If you arrive late, your appointment may be shortened to avoid impacting other clients. If you are significantly late, the appointment may need to be rescheduled and the cancellation policy may apply.